Cake Club support

Let’s get you
back to baking.

Quick answers, clear instructions, and a real email address when you need a hand.

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Need a little
kitchen know-how?

From your first landing to a perfect piped swirl, our guide walks through the controls and every game mode.

Read the game guide →

Contact support

For game help, bug reports, feedback, or privacy questions:

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Helpful answers

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How many levels are there?

Unlimited. Cake Club generates a continuing recipe sequence instead of ending at a final level. It remixes six themes with cake flavors, frosting layouts, piping patterns, and toppings. Familiar ingredients and patterns can return; unlimited progression does not mean every design is unique. Warm-up, Creative, and Showstopper are starting points in the same sequence.

How many hours of gameplay do I get?

There’s no fixed campaign length or total-hour limit. Timed cakes start with roughly 3–4 minutes on the clock, depending on the recipe; you can serve sooner, retry, or keep playing more levels. Relaxed is untimed. Total playtime depends on your pace, retries, and how much you enjoy replaying. One purchase includes all modes and unlimited progression, with no paid level packs.

The layer moves the wrong way. How do I reset tilt?

Hold your device in a comfortable position, pause the game, then resume. This recalibrates your neutral angle. Follow the on-screen arrow and landing ring, and level your device to brake. Turn tilt off in Pause → Simple controls if you prefer touch.

How do I zoom in, and why does the view zoom back out?

Pinch apart with two fingers to zoom in, or pinch together to zoom out. After five seconds without interaction, the camera smoothly returns to its default zoom. Touch again to interrupt the return. Move two fingers together to rotate or change the viewing angle. Zooming in is limited while stacking to keep the falling tier visible.

Does the final camera angle affect my score?

No. Scoring compares the full cake, including hidden surfaces, piping, and toppings. Rotating or zooming the view does not affect it. In results, Your cake and Example share the same viewing angle so you can inspect both.

What do the icing dots mean?

The subtle dotted guides show the icing sections. Painting an upper side section also coats its exposed top shoulder. Higher levels introduce narrower stripes and extra rows. Memory hides these guides and uses freehand icing.

Why isn’t my piping snapping to the pattern?

Match the example’s piping color and keep your stroke inside the translucent ribbon. The ribbon narrows at higher levels. Lift your finger to switch between nearby lines. Memory mode deliberately hides the guide and disables snapping.

Why is my icing melting?

In Rush, heat makes painted icing soften and drip. Use your one Chill per cake to cool the kitchen. Choose Relaxed for play without heat or a timer.

Why can’t I hear music or sound effects?

Check your device volume and Silent mode, then check the separate music and sound-effect controls in Kitchen settings.

Can I play offline or with another person?

All recipes work offline. Two-player Bake-off takes turns on one device. There is no player chat or online multiplayer. Optional Game Center score sharing needs an internet connection.

Does Cake Club have ads or in-app purchases?

No. Cake Club has no advertising, in-app purchases, subscriptions, or paid boosts. Peek and Chill use game resources only.

How do I turn off online scores?

Disable Game Center sharing in Kitchen settings. This stops new submissions and clears pending ones, but does not delete scores already held by Apple. Game Center is off by default.

How do I clear my saved progress?

Use the local record reset controls in Kitchen settings. This removes local records; it does not erase Game Center records or any separate device backups. A reset cannot be undone within the game.

The app isn’t working as expected. What should I send?

Include your device model, iOS or iPadOS version, Cake Club version from Kitchen settings, game mode, and the steps that caused the issue. A screenshot can help. Please do not send passwords, payment information, or personal information about a child.

Is Cake Club on the public App Store yet?

Yes! Download Cake Club on the App Store for iPhone and iPad. One purchase includes every game mode, with no ads or in-app purchases. Interested in testing future updates? You can also join the TestFlight beta.

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When reporting a problem, please include:

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